Resume

Profile Summary

Experienced Agile Delivery Leader and Certified Scrum Master with 15+ years guiding cross-functional teams through Scrum, Kanban, and Systems Thinking. Former full-stack developer (ASP.NET, JavaScript, C#, PHP, SQL) with proven strengths in facilitation, stakeholder engagement, and servant leadership. Skilled in Jira, remote team collaboration, and driving continuous improvement. Co-founder of Agile Malta and advocate for practical agility. After a career pause (2014–2017) due to a serious personal setback, I’ve renewed my expertise through recent certifications, reaffirming my commitment to learning and delivering real impact.

Work Industries

I’ve worked across online travel booking, eCommerce (including payments integration and B2B commerce), iGaming affiliate marketing, and bespoke software development for SMEs — delivering solutions for sectors like freight forwarding, supermarket POS, and real estate search portals. I also have experience in the creative industry through photography platforms and content sites.

Scrum Master & Delivery Facilitator, eCabs Technologies Ltd, (11/2021 - 03/2025)

  • Online Booking

  • eCommerce (including Payments) or B2B Commerce

  • iGaming Affiliate Marketing

  • Bespoke Software Development for SMEs — incl. Freight Forwarding, Supermarket POS, and Real Estate Portal

  • Ride Hailing

  • Creative Industry

Work Experience

Scrum Master & Delivery Facilitator, eCabs Technologies Ltd, (11/2021 - 03/2025)

  • Increased team transparency and productivity by 30% through the development of a Jira dashboard with report widgets and a custom HTML tool using jQuery and the Jira API.
  • Championed backlog management and sprint planning using story mapping, improving sprint completion by 25%.
  • Facilitated cross-team dependency planning and early sprint resolution to mitigate risks.
  • Established a Jira Service Management portal, enhancing client communication and boosting bug tracking efficiency by 30%, while integrating feedback loops to improve client feedback communication.
  • Revamped inter-team collaboration through targeted coaching, resulting in a 40% increase in impactful scrum meetings and accountability.
  • Facilitated Product Owners to better plan sprint and clarify what was required from team improving productivity by 20%.

Software Developer to Scrum Master — NetRefer Ltd, (03/2018–11/2021)

  • Transformed personal challenges following a severe car accident in 2014 into a catalyst for growth, using Agile and Lean change management principles throughout my recovery and rehabilitation journey.
  • Progressed from junior software developer to Scrum Master, demonstrating resilience, leadership, and adaptability during a period of significant personal change.
  • Built automated testing frameworks in TypeScript and js using Cypress.io, significantly reducing defects and improving code reliability, which also served as a catalyst for implementing CI/CD processes.
  • Designed and implemented a change management system on Jira Cloud, enhancing communication between IT and Product teams by 50%.

Technical Project Manager (Agile Coach & Scrum Master) — NetRefer Ltd, (11/2013–09/2014)

  • Pioneered a transformative company-wide Agile and Systems Thinking mindset, fostering a culture of rapid learning, continuous improvement, and innovation.
  • Facilitated strategic conversations with C-level executives, actively listening and promoting collaborative conflict resolution to align organizational goals.
  • Led monthly workshops for development staff, deepening their understanding of Agile practices and driving ongoing improvements in team performance.
  • Merged QA and development teams through cross-functional collaboration during a six-month transformation, streamlining workflows and increasing team cohesion.

Agile Developer, Team Leader & Agile Mentor — CCG Soft Ltd, (04/2010–03/2010)

  • Introduced TDD for web and Windows apps, boosting code integrity by 40%.
  • Led cross-functional teams using Agile, improving feature delivery by 30% through sprint planning and task prioritization.
  • Mentored colleagues in Agile practices, increasing productivity by 20%.
  • Architected and led the development of a Windows-based backend system with SQL Server for a real estate company, integrating ASP.NET APIs.
Director & Software Developer — Traffic Ltd, (12/2009–09/2013)
  • Collaborated with clients on proposals and negotiations, customizing software contracts to align with their needs and goals.
  • Developed key features in .NET Windows applications (C#) based on client feedback and requirements.
Software Developer & Agile Coach — Uniblue Systems Ltd, (12/2008–12/2009)
  • Spearheaded Agile transformation across three software development teams, boosting productivity by 40% and reducing delivery times by 30%.
  • Led web development projects and coached teams on Agile, ensuring consistent delivery and alignment with client goals.
  • Fostered cross-functional communication and a culture of continuous improvement through regular retrospectives and team collaboration.
Web Developer & Distributed Team Scrum Master — MediaCatalyst Malta Ltd, (04/2007–12/2008)
  • Led stakeholder meetings for the Malta segment of a distributed team, delivering five projects ahead of schedule.
  • Engineered the ASP.NET framework for Sony Ericsson's support portal, applying Agile techniques to boost user engagement
Software Developer Contractor — NEM Software Ltd, (04/2006–03/2007)
  • Delivered software and database solutions for various clients, gaining experience across diverse technologies and industries.
Freelance Web Full-Stack Development, (06/2003–09/2012)
  • Collaborated with clients and stakeholders to define project requirements and create site flow diagrams.
Software & Web Developer — S.E. Link Ltd, (06/2003–04/2006)
  • Collaborated on custom client websites using ASP.NET, JavaScript, and CSS, developing C# middleware and APIs as needed.
  • Led the development of the first Maltese e-commerce site for the Manoel Theatre, integrating the BOV payment gateway via secure C# API calls.
Web Developer — www.Booking Ltd, (11/1999–06/2003)
  • Engineered an online booking system using ASP Forms, HTML, CSS, and JavaScript as part of a development team.

Certifications

  • Systems Thinking  (Udemy, 2025)
  • Scrum@Scale (International Scrum Institute, 2020)
  • Certified Scrum Master (Sprint-IT Malta, 2007)

Projects Overview

Agile Malta (2008–2013)

Founded and co-led Agile Malta, providing Agile transition consultancy to multiple companies.

  • Advised teams and leaders on Agile practices and culture shifts

  • Organized national Agile-focused conferences and talks

Inwardly Silent (2020 - ongoing)

An ongoing writing project sharing insights gained from a major life setback and an out-of-body experience (OBE).

  • Focuses on how these insights supported better-than-expected rehabilitation

  • Explores ideas that echo Systems Thinking and Agile foundations, without rehashing them, and offering a fresh personal rehab perspective instead

AldoPics (2017  - ongoing)

A photography brand for portraits, exhibitions, and personal projects. Responsible for creative direction, client experience, and site management—following the same Agile-inspired approach of facilitating people to look and feel good.

  • Initially built with a custom theme, later moved to a photography-specific template

  • Underwent a full redesign in Q4 2024–Q1 2025 with a new custom theme focused on minimalism and performance to help improve SEO

  • Ongoing SEO and CRO content optimisation

  • Visit: www.aldopics.com

www.maltishlanguage.com (2021- ongoing)

A satirical and cultural language project exploring Maltese expressions through interactive design and storytelling.

  • Acted as product owner and content curator

  • Evolved from a proof of concept to a user-informed version 1

  • Based on feedback and traction, version 2 is beinig planned for a more visual, more interactive user experience

  • Visit: www.maltishlanguage.com