Key Skills
Scrum, Agile & Systems Thinking
Supporting teams to thrive for 15+ years through Scrum, Kanban, Lean, Systems Thinking, and creating conditions for lasting improvement.-
Agile coaching & facilitation
-
Systems mapping & continuous improvement
Product Management
Turning ideas into impact. Aligning organization and product vision, people, and delivery so teams build what really matters, together.-
Roadmapping, backlog management & Sprint Planning
-
Stakeholder alignment & delivery leadership
Web Development
Bringing your ideas online through collaboration to design and building websites that reflect your goals and grow with you.-
Frontend & CMS implementation
-
UX-focused design & SEO-friendly builds
SEO & Content Management
Helping your voice get found, combining SEO and CRO to reach real people and drive meaningful results.-
Keyword research & content strategy
-
On-page SEO & conversion optimization
Agile Skills
Agile Coach
I help teams build an Agile culture rooted in trust, transparency, and shared ownership. I encourage continuous learning and honest feedback through retrospectives, coaching sessions, and real-time mentoring, so teams grow stronger together.Systems Thinking
I look beyond isolated issues to see how people, processes, and feedback loops interact—helping teams and leaders see the whole system, not just the symptoms.Scrum Master
With 15+ years as a Certified Scrum Master (CSM, S@S), I help teams and leaders adopt Scrum as a mindset, not just a framework. By blending Scrum with Systems Thinking, I support organizations in scaling true collaboration, from cross-team planning to C-level and company-wide facilitation. I create safe, transparent spaces that drive continuous improvement and real business value, not just velocity.Facilitation & Coaching
I guide teams and stakeholders through effective Scrum events, workshops, and conversations. My goal is to help people find clarity, solve problems, and deliver real value, without unnecessary friction.Process Improvement
I love helping teams inspect, adapt, and simplify how they work. From Kanban boards to Lean thinking and systems awareness, I focus on making change practical, sustainable, and people-friendly.BDD/Gherkin stories
I write clear, testable user stories and acceptance criteria using BDD and Gherkin syntax, helping teams align business needs with technical delivery.Agile Facilitation
Team Integration
I bridge communication gaps between business and technical teams, ensuring that priorities align with product and company goals. I help teams learn how to unite under a shared vision and collaborate effectively across functions.Conflict Resolution
I facilitate open, respectful dialogue during team or stakeholder disagreements, defusing tension and helping everyone refocus on shared outcomes and forward progress.Agile Ceremonies
I facilitate stand-ups, sprint planning, retrospectives, and refinement sessions, ensuring that when adewquate for the work flow, they’re time-boxed, inclusive, and genuinely valuable to the team. I also support Product Owners with story clarification, roadmap alignment, and sprint planning to keep delivery focused and realistic. In scaled Scrum settings, I’ve facilitated cross-team Product Owner stand-ups to support alignment at the program level and reduce cross-team dependencies.UI/UX Skills
User Research
Plan and run user interviews, surveys, and persona creation to understand needs, pain points, and motivations.Design & Prototyping
Create wireframes and interactive prototypes that align user needs with business goals.Usability Testing
Design and facilitate usability tests to validate ideas and improve user experience iteratively.Facilitation & Coaching
Lead design sprints and co-creation workshops that help teams clarify ideas and solve real user problems together.Tools
Comfortable using Adobe Photoshop and Canva to support quick visual design, mockups, and presentation-ready assets.Technical Skills
Content Management
SEO and CRO content refinement using GA4, Semrush, and GTmetrix to improve site visibility, speed, and engagement.
Front End & Web Development
HTML, CSS, JavaScript, jQuery I build and adapt websites using core web technologies, focusing on clean, maintainable code and user-friendly experiences. I’m also expanding my skills into modern frameworks like Vue.js.
Backend & Databases
C#, ASP.NET, PHP, WordPress I’ve worked with C#, ASP.NET, and PHP on various projects, including WordPress sites where I’ve customized child themes, managed content, and built simple plugins to extend functionality.
SQL Server, MySQL Comfortable working with both SQL Server and MySQL for basic database design, queries, and data management.
Tooling & DevOps Collaboration
VS Code, Visual Studio 2022, Git I use modern development tools to write, debug, and version-control my work, syncing smoothly with team workflows via Git.
CI/CD While I haven’t built pipelines directly, I’ve collaborated closely with DevOps teams to promote continuous integration, automated testing, and smooth deployment practices across environments.
Other Skills
Leadership & Mentoring
I guide teams in building a culture of trust, transparency, and shared ownership. I encourage continuous learning and honest feedback so people grow stronger together — whether through day-to-day coaching, 1:1 mentoring, or supporting new leaders.Public speaking
I enjoy sharing knowledge through talks, workshops, and conference presentations, helping teams and communities understand Agile, Systems Thinking, and practical collaboration.Multilingual
Fluent in Maltese and English (both 4/4), conversational in Italian (3/4), basic French (1/4) and Russian (2/4).Cross-cultural work
WI’ve worked with fully local teams in Malta, as well as distributed teams with members in Africa and Ukraine, where I adapt my communication and facilitation style to bridge cultures and time zones.Conflict mediation
I help teams and stakeholders address conflicts early, using Systems Thinking and facilitation techniques to resolve issues openly and turn friction into productive dialogue.Stakeholder Management
Grounded in Systems Thinking, Emotional Intelligence, and marketing experience, I build trust with stakeholders at all levels, from client communications to C-level meeting facilitation.Change Facilitation
Change management is a key part of my Agile practice. I’ve also worked with PMOs on formal change management and built a custom ITS Change Management solution using Jira automation.Jira
Advanced Jira knowledge on workflow configuration and project management.Confluence, Trello
Confluence use for sharing product, project and team knowledge.Tools & Technologies
Frontend Languages & Frameworks
Proficient in HTML, CSS, JavaScript, and jQuery for building clean, responsive websites. Currently expanding into modern frameworks like Vue.js.Backend & CMS
Worked with C# and PHP for specific projects, mainly customizing and managing WordPress sites — from child themes to light plugin development.Version Control & IDEs
Use VS Code, Visual Studio 2022, and Git to write, debug, and version-control projects in sync with team workflows.Technical Writing
Create clear BDD/Gherkin user stories and acceptance criteria; document APIs and processes to help teams build shared understanding.Integration & Collaboration
Bridge the gap between business and technical teams — translating goals into practical tasks, clarifying requirements, and aligning delivery.DevOps Awareness & CI/CD
While I haven’t directly implemented CI/CD pipelines, I liaise closely with DevOps teams to support automation and smooth releases.See my full work history → Resume